Guests
What is a guest collaborator?
- A guest receives limited access from a workspace owner.
- Guests can view or help with specific areas the owner grants.
- Guest access is separate from your personal plan and billing.
Jobcakes reference guide
Work with others and manage access
Understand guests, phone access, profile limits, plans, and billing state.
Phone access
How do profile phone numbers work?
- Phone numbers are billed separately from plan tier.
- Each active Jobcakes phone number is billed monthly and can be assigned to one profile.
- Calls, messages, and history remain associated with the profile.
- If access pauses, historical activity is preserved.
Plans and billing state
What changes between Free, Pro, Max, and Pay as you go?
- Free provides the core workflow, one active profile, Interview Training, and one Interview GPT trial session.
- Pro adds 50 document credits, 200 screening answers, and 20 Interview GPT sessions each month, plus Gmail sync, guests, and profile add-ons.
- Max removes AI limits and unlocks advanced model access. Phone numbers are separate $10/month add-ons.
- Pay as you go has no monthly plan fee. AI and live transcription usage is deducted from prepaid wallet credit.
- Interview Training is included on every plan and does not use wallet credit.
- Billing settings show the current personal plan, usage, renewal state, and invoice history.
What happens after a missed payment?
- Paid access continues during the five-day grace period.
- Billing reminders are sent during that period.
- After grace, personal plans fall back to Free.
- Profiles, credentials, integrations, and history remain preserved.
- Successful payment can reactivate preserved access.
Common questions
Why can I see a job but not generate a document?
Check the selected profile, profile lock state, plan entitlement, remaining credits, resume availability, and job-description content.
Why is Gmail missing or paused?
Gmail belongs to a specific profile and requires an entitled plan. Confirm the active profile, billing state, and connection status.
Why are no interviews shown?
An applied or rejected job is not automatically an interview. A confirmed interview-stage event must exist first.
Why did a profile become locked?
The current plan may allow fewer active profiles. Locked profiles remain visible and preserved but cannot perform profile-scoped actions.
Can I correct a wrong email link or stage?
Yes. Open the message or application, correct the relationship or stage, and review the resulting timeline.
Does Jobcakes submit applications automatically?
Jobcakes supports discovery, preparation, document generation, answers, and tracking. Always confirm the final external submission state.