Guests
What is a guest collaborator?
- A guest receives limited access from a workspace owner.
- Guests can view or help with specific areas the owner grants.
- Guest access is separate from your personal plan and billing.
Jobcakes reference guide
Work with others and manage access
Understand guests, phone access, profile limits, plans, and billing state.
Phone access
How do profile phone numbers work?
- Phone access requires an entitled plan.
- Pro and Pro Multi include one phone number per entitled profile.
- Calls, messages, and history remain associated with the profile.
- If access pauses, historical activity is preserved.
Plans and billing state
What changes between Free, Pro, and Pro Multi?
- Free provides the core workflow, one active profile, and limited AI credits.
- Pro adds unlimited generation, Gmail, guests, and one phone number.
- Pro Multi includes three profiles plus $7/month for each additional profile.
- Billing settings show the current personal plan, usage, renewal state, and invoice history.
What happens after a missed payment?
- Paid access continues during the five-day grace period.
- Billing reminders are sent during that period.
- After grace, personal plans fall back to Free.
- Profiles, credentials, integrations, and history remain preserved.
- Successful payment can reactivate preserved access.
Common questions
Why can I see a job but not generate a document?
Check the selected profile, profile lock state, plan entitlement, remaining credits, resume availability, and job-description content.
Why is Gmail missing or paused?
Gmail belongs to a specific profile and requires an entitled plan. Confirm the active profile, billing state, and connection status.
Why are no interviews shown?
An applied or rejected job is not automatically an interview. A confirmed interview-stage event must exist first.
Why did a profile become locked?
The current plan may allow fewer active profiles. Locked profiles remain visible and preserved but cannot perform profile-scoped actions.
Can I correct a wrong email link or stage?
Yes. Open the message or application, correct the relationship or stage, and review the resulting timeline.
Does Jobcakes submit applications automatically?
Jobcakes supports discovery, preparation, document generation, answers, and tracking. Always confirm the final external submission state.